FAQs

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What is VIDA and what does it do?

VIDA is a data privacy and security solution that leverages advanced encryption technologies as well as the processing power of your computer and your mobile devices together to safely and securely protect your data better than any single device could by itself.

How does VIDA work to protect data?

Files protected by VIDA are encrypted using the AES-256 standard. A unique private key (a file based on a random number that acts like a strong password) is generated for each file which VIDA splits into smaller pieces, each of which are also encrypted before being distributed across more than one physical device that you trust, such as your smartphone or tablet. A trusted device can also belong to colleagues, close friends, or family members.

As a result of VIDA managing keys in this fashion, hackers and malware are unable to access files protected by VIDA without having both physical and digital access to your devices.

Instead of requiring a password when opening a file encrypted by VIDA, an approval request is pushed to your trusted devices. A simple tap of the "Approve" button in the VIDA mobile app securely transmits the piece of the requested file's key stored on that device back to your computer. VIDA then recombines the key from its pieces, decrypts, and opens the file. This entire process takes place instantly.

Is VIDA like 2-Factor Authentication?

No. 2-Factor Authentication is simply a method of strengthening a log-in process by requiring a second type of password. It has no impact on the way data is protected within a system that uses it.

Like many modern platforms and services, VIDA relies on using mobile devices in conjunction with a computer but that's where the similarities end.

Who can see the files I protect with VIDA?

The VIDA system architecture ensures that you, and only you, are able to view and access the data you protect with VIDA. There are no back doors for remote access or administration of any kind, even for us.

Is there a chance I can get locked out of my data forever?

VIDA is built with common-sense precautions that do not impact security in the event a device ever becomes lost, inoperable, or compromised.

When you set VIDA up for the first time, you’ll receive a set of unique offline recovery words that you can use to regain access to your protected data in the event you're unable to use your primary device.

As part of your own VIDA configuration, you can also choose to link mobile devices that belong to remote, trusted contacts. If you ever lost one of your own mobile device(s), your "trustees" with their devices can help restore access to your protected files (without you giving them direct access to those files themselves).

Can I use VIDA with cloud storage?

Yes. In fact, we recommend using VIDA with a cloud storage service for increased protection and ultimate data privacy. VIDA currently integrates with Google Drive and Dropbox.

Can I use VIDA without a mobile device to link to my computer?

We recommend that users have physical access to one main computer (“workstation”) and at least one trusted mobile device. VIDA can, however, be used with a mobile device that’s not in your possession.

Will VIDA work with all of my devices?

We built VIDA to work with as many platforms as possible. VIDA for desktop and laptop computers is compatible with Windows, macOS, and Linux and the VIDA Authenticator mobile app is available for both Android and iOS. You can mix and match any combination of devices and operating systems.

What happens if I lose my linked smartphone or tablet?

If a device you use with VIDA ever goes missing or falls into the wrong hands, you’ll be able to remotely remove and replace it through the VIDA app on your computer. We also provide you with an offline recovery method in the event you replace your primary mobile device or if it becomes compromised or inoperable.

Can I use VIDA with more than one computer and one mobile device?

Yes! In fact, the more devices you link together with VIDA, the better protected your data becomes.

VIDA is for individuals, professionals, teams, businesses, and enterprise.

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